Shipping Information

Shipping Methods

Order Processing

• Orders placed before 2:00 PM EST are typically processed the same business day
• Orders placed after 2:00 PM EST or on weekends/holidays will be processed the next business day
• You will receive a confirmation email with tracking information once your order ships
• All orders are carefully packaged to maintain product integrity during transit

Cold Chain Shipping

All peptides are shipped with temperature-controlled packaging to ensure product stability:

• Insulated packaging with ice packs or dry ice as appropriate
• Temperature monitoring labels to verify cold chain maintenance
• Expedited shipping options recommended for optimal stability
• Products arrive lyophilized (freeze-dried) for maximum shelf life

Order Tracking

Track your order every step of the way:

• Tracking numbers provided via email when order ships
• Real-time tracking updates through our shipping partners
• Signature required for all orders over $500
• Notifications for delivery attempts and successful deliveries

Free Shipping

Enjoy free standard domestic shipping on all orders over $100 within the United States.

Restricted Locations

Due to regulatory requirements, we are unable to ship to certain locations. Please verify your location's regulations regarding research peptides before placing an order.

We do not ship to P.O. boxes for temperature-sensitive products.

Questions About Your Shipment?

Our customer service team is here to help with any shipping questions or concerns.

Contact us:

• Email: orders@alphacarbonlabs.com
• Hours: Monday-Friday, 9:00 AM - 6:00 PM EST